Home » News

VAT-free Purchasing Information

Posted on July 18, 2014 by NISA EUROPE

The NIS America Europe store has enabled VAT-free purchasing for customers in regions outside of the EU.

Customers with billing and shipping addresses in the following regions will qualify for VAT-free purchasing:

  • Andorra
  • Australia
  • Bosnia
  • Greenland
  • Iceland
  • Iran
  • Israel
  • Monaco
  • Montenegro
  • New Zealand
  • Norway
  • Qatar
  • Reunion
  • Russia
  • Saudi Arabia
  • South Africa
  • Switzerland
  • Turkey
  • Ukraine
  • United Arab Emirates

To enable your VAT-free price, select either ‘AUS / NZ (Export)’ or ‘NON EU (Export)’ on the ‘Game Pack Language / Region’ when pre-ordering or ordering on each product page.  If you wish to see more information please check our FAQ section.

If you have a pre-existing order and are placed in a qualifying regio,n one of our representatives will contact you in the next 14-Days to amend your order.  In some cases orders may need to be cancelled and replaced, however we shall be on hand to manage this process with you.

Please note that we are not able to sell VAT-free within the EU.  Any orders received with VAT free pricing selected, with a billing or shipping address not within the qualifying regions, will be automatically cancelled within 7-days of placing the order. 

If you have any further questions please contact us on via our Contact Us page.

Thank You,
The NIS America Europe Store team



Continue reading →

Shipping Rates Updated

Posted on July 11, 2014 by NISA EUROPE

We have updated our Shipping Options and Rates for the majority of destinations outside of the UK.

Where possible we have added a cheaper ‘Standard Delivery’ option to countries to offer a saving to our customers.  We have also taken measures to reduce our expedited ‘Courier Service’ rates where possible.

Please note in some cases our Courier Rates have been increased however in these instances Standard Delivery options have been added so customers can still access a secure, tracked and signed delivery service at a cheaper price than was previously available.

If you have already placed a pre-order with us and would like to transition to the new rate or change your shipping service please contact us on support@nisaeurope.com and we shall assist with updating your pre-order (please note due to volume of pre-orders it may take us up to 7-days to process your request).

For more information on the rates and services please take a look at our ‘Shipping Information’ page.

New shipping regions have also been added as per your requests: Iran, Israel, South Africa, Russia, UAE & Turkey.

NIS America Europe Store Team.

Continue reading →

NISA Europe Online Store Press Release

Posted on July 04, 2014 by NISA EUROPE

At NISA, We strive to deliver world class products and experiences to our customers. Part Of accomplishing that is meeting the needs of our customers as efficiently, and positively as possible. On July 1, We officially launched our European Online Store As a part of that effort. We Recognize that this transition has been difficult for a number of our customers, and offer our sincerest apologies for any difficulties that this transition has caused. 

We Would like to ask you to bear with us during this transition, as we are confident that opening the European Online Store Is in the best interests of our customers. Since Our US Online store’s launch eight years ago, we have been providing carefully crafted Limited Edition Products to the Western Hemisphere. We Are aware that some customers have been importing and loving these Limited Edition Products in the European region. The Goal of our European Online Store Is to provide these Limited Edition Products to this region with better service, quicker, more efficient shipping, and better support.

There have been difficulties with the launch of the new store—as there are for any international venture—but we sincerely believe that if you stick with us, the European Online Store Will provide an overall better experience and better access to our products for our loyal customers in the European region. We Recognize that the limited anime and merchandise selection is disconcerting to some of you, but rest assured that we are doing our best to ensure access to all of our products. In The meantime, our anime products may still be purchased from other select online retailers.

To Provide a little peace of mind for our existing European customers, and calm at least some of the concerns that we have heard, we would like to let you know that we will be honouring the point system used on our US Online store for existing European Customers at a one to one ratio as soon as the system merge has been completed. This Means that if you have 500 Points on the US Online store ($5.00 value) we will be transferring those points to the EU Store at a £5.00 value.

We are here for our customers, and we are doing our best to live up to your high expectations.

To stay informed of all future changes to our online stores and to keep up to date on our catalogue, please follow us on social media and subscribe to our Prinny Bomb.


NIS America & Europe Store Team

Continue reading →

Persona Q: Shadow of the Labyrinth: The Wild Cards Premium Edition - Available for Pre-Order 14th July

Posted on June 30, 2014 by NISA EUROPE

This exclusive Premium Edition will be produced in very limited numbers for Europe and we expect it shall sell-out very quickly once Pre-Orders are opened.  


If you would like to secure yours for release then please visit our 'Coming Soon' page and signal your interest in Pre-Ordering Persona Q: Shadow of the Labyrinth: The Wild Cards Premium Edition now.  Just click the '!When can I pre-order' button and add your email address.  We shall email you as soon as the Pre-Order is live. 


Persona Q: Shadow of the Labyrinth: The Wild Cards Premium Edition includes: 


  • Persona Q: Shadow of the Labyrinth game.
  • Persona Q-themed protective Nintendo 3DS
  • "Sounds of the Labyrinth" music CD
  • Exclusive art book
  • Eleven Persona Tarot Cards
  • Collectible outer box.

Continue reading →

Scroll to top