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Tracking Information

Once you have completed your order from our store you will receive a shipping confirmation email.This email will give you a unique shipping tracking ID.

DPD Courier
For DPD orders, please follow these instructions to track your order.
- Open the shipping information email
- You will need just the numbers in the tracking ID link. Do not click on this link as it will not take you to the DPD site.
- Copy just the numbers in the tracking ID. For example your tracking ID may look like this (DPD)#1234567891 you only need to copy the "1234567891"
- Paste the numbers in your tracking ID into the DPD site to track your order.
- Click here for the DPD tracking site.
- There are certain external sites that can track your parcel once they are in your country;
Germany - paketsendungsverfolgung.com (you must add '15' before your tracking number.)


Royal Mail - Standard Delivery
For Royal Mail orders, please follow these instructions to track your order.
- Open the shipping information email and click on the provided shipping number hyperlink.
- This will take you to the Royal Mail tracking site and you will see tracking information on your item.
- For orders outside of the UK Royal Mail site will stop tracking once the item has left the UK.
- There are certain external sites that can track your parcel once they are in your country;
France - csuivi.courrier.laposte.fr
Italy - poste.it
Switzerland - post.ch

DHL Courier
For DHL deliveries follow these steps.

- Go to this DHL tracking page.
- Use the tracking number you received in your order confirmation email and insert it into Tracking Number field.
- Click Track.


If none of these external sites work, please try 17track.net. This site can track many different courier services.

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